Privacy Policy

Privacy Policy for ACE Learning

Effective Date: 01/01/2020

Thank you for using ACE Learning ("the App"), a mobile and web application designed to assist students with school leaving exam preparation in the Caribbean. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our App. By accessing or using the App, you agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the App.

1. Information We Collect

1.1 Personal Information
We may collect personal information that can identify you, such as your name, email address, phone number, and other information you provide when you register for an account, use certain features of the App, or communicate with us. We will only collect personal information that is relevant and necessary for the purposes stated in this Privacy Policy.

1.2 Usage Data
We may also collect non-personal information about your use of the App, such as the type of device you use, your device's unique identifier, your IP address, and information about the way you use the App. This information is collected anonymously and is used for analytical purposes, to improve the functionality of the App, and to better understand how our users interact with the App.

1. Use of Information

2.1 Provide and Improve the App
We may use the information we collect to provide and improve the App, to personalize your experience, and to deliver the content and features that are most relevant to you. We may also use the information to track and analyze usage patterns and trends, to troubleshoot technical issues, and to prevent fraud and abuse.

2.2 Communication
We may use your personal information to communicate with you, such as to respond to your inquiries or provide you with important updates and information related to the App. We may also send you promotional or marketing communications that we believe may be of interest to you. You can opt out of receiving these communications at any time by following the instructions provided in the communication.

2.3 Aggregated and Anonymized Data
We may aggregate and anonymize the information we collect to create statistical and analytical data. This data does not identify you personally and may be used for any lawful purpose, including research, analysis, marketing, and improving our services.

1. Disclosure of Information

3.1 Service Providers
We may disclose your information to third-party service providers who perform services on our behalf, such as hosting, data analysis, customer service, and marketing. These service providers are contractually bound to use the information only for the purposes specified by us and to protect the confidentiality and security of your information.

3.2 Legal Requirements
We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend our rights or property, prevent fraud, or protect the safety of our users or the public.

1. Data Security

We take reasonable measures to secure the information we collect and to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

1. Children's Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.

1. Third-Party Links and Services

The App may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy does not apply to such third-party websites or services. We encourage you to review the privacy policies of those third parties before using their websites or services.

1. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the beginning of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed of any changes.

1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info.acelearning@gmail.com.

By using the ACE Learning App, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.